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NERC fines AEDC N200m for overcharging customers, orders refund

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The Nigerian Electricity Regulatory Commission (NERC) has fined Abuja Electricity Distribution Plc (AEDC) N200 million over tariff violations after overcharging customers.

In a statement on Friday, NERC said AEDC must reimburse affected customers by April 11.

On April 4, AEDC, in a statement, said a system glitch led the company to overcharge some Band A customers, who have already been downgraded to Band B due to the number of hours of electricity supply enjoyed over the past few weeks.

The customers were overcharged while trying to recharge their meters following the new tariff regime.

NERC, on April 3, approved the increase in electricity tariff for Band A customers.

The commission said customers who receive 20 hours of electricity supply daily will pay N225 per kilowatt (kW), starting from April 3 — up from N66.

Commenting on the fine, NERC said the decision followed a detailed review and customer feedback, which revealed AEDC had applied the new tariff to all customer bands, contrary to the regulator’s directive, which was designed to ensure fair billing practices.

The regulator said AEDC is mandated to reimburse “all customers in Bands B, C, D and E respectively that were billed above the allowed customer categories/tariff bands provided in the Order”.

“Reimburse through the provision of the balance of customer tokens that the affected customers would be entitled to receive at the applicable rates and all token reimbursements shall be issued to the affected customers by 11 April 2024.

“Pay the sum of ₦200,000,000.00 (Two Hundred Million Naira) as a fine for the flagrant breach of the Commission’s Order.

“File evidence of compliance with the directives in a & c with the Commission by 12 April 2024.”

NERC said the fine underscores its commitment to protecting consumer rights and ensuring equitable practices within Nigeria’s electricity sector.

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NIN-SIM linkage: MTN bars 8.6 million lines as NCC extends deadline

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MTN Nigeria says it has fully barred a total of 8.6 million lines from the network in line with the directive of the Nigerian Communications Commission (NCC) on SIMs not linked to the National Identification Number (NIN) of the users.

The company disclosed this in its first quarter (Q1) 2024 financial report, noting that this impacted its business in the quarter.

However, to provide more time for the subscribers with less than five lines linked to an unverified NIN to complete the necessary verification exercise, MTN disclosed that the NCC has extended the 15 April deadline to 31 July 2024.

According to MTN, the lines that have been fully barred are those of subscribers who did not submit their NIN and those with more than five lines linked to an unverified NIN.

Highlighting the impact of the NIN-SIM linkage exercise and the regulatory directive, MTN Nigeria’s CEO, Karl Toriola, said:

“During the quarter, we also continued to manage the effects on our business of the industry-wide directive of the Nigerian Communications Commission (NCC) for a full barring of subscriber lines not linked to their National Identity Number (NIN) – the NIN-SIM directive.

“This impacted the development of our user base across all of our key business units (voice, data, and fintech) in Q1 2024.

“Although we had to fully bar 8.6 million subscribers in line with the directive, we minimised the net effect of the barred subscribers, and our total number of subscribers only decreased by 2 million in Q1, closing with a total of 77.7 million subscribers.”

Toriola said this demonstrated the effectiveness of the company’s customer value management (CVM) initiatives, which helped it to retain affected customers and reduce churn, as well as to drive gross connections.

Meanwhile, the company also reported a decline in its data subscribers in the quarter under review. According to the MTN’s CEO, active data subscribers declined marginally by approximately 78,000 to 44.5 million.

“Notwithstanding these headwinds, we recorded increased activity within the base, with voice traffic rising by 5.1% and data traffic by 40.6%.

“This is a result of the consistent growth in demand for data and voice, supported by our attractive offers to customers and continuous investment in network quality and coverage,” Toriola stated.

Data from the NCC show that total active mobile subscriptions in Nigeria across the networks of MTN, Airtel, Globacom and 9mobile, which stood at 224.4 million in December 2023 had declined to 219 million as of March 2024 as all the telecom operators implemented the policy on the mandatory NIN-SIM linkage.

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NDIC increases banks’ deposit insurance coverage from N500k to N5m

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The Nigeria Deposit Insurance Corporation (NDIC) has increased deposit insurance coverage for all licensed deposit-taking financial institutions.

NDIC disclosed this in a post on its Facebook page on Thursday.

Deposit insurance protects depositors’ funds in the event of a bank failure.

Bello Hassan, NDIC managing director and chief executive officer (CEO), said the deposit insurance coverage for commercial banks was increased from N500,000 to N5 million.

Hassan said the increase provides coverage for 98.98 percent of depositors in Nigeria.

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Naira drops to N1,370/$ at parallel market, gains marginally at official window

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The naira declined to N1,370 against the dollar at the parallel section of the foreign exchange (FX) market on Wednesday.

This represents a 1.48 percent depreciation from N1,350 traded on April 29.

Currency traders, also known as bureau de change (BDC) operators, put the buying rate of the greenback at N1,330 and the selling price at N1,370 — leaving a profit margin of N40.

At the official window, the local currency appreciated by 1.98 percent to N1,390 on April 30 — from N1,419.11 on April 29.

During trading, the exchange rate rose as high as N1,450 and as low as N1,200 according to data from FMDQ Exchange, a platform that oversees FX trading in Nigeria.

The naira devaluation has continued to pose significant challenges to firms, cutting deep into profit margins and eroding shareholders’ dividends.

On April 30, Aliko Dangote, chairman of Dangote Industries Limited, said the devaluation of naira created the “biggest mess” for the company in 2023.

“We are doing whatever it takes to make sure that at the end of the day, we will be paying dividends because if you look at our dividends last year, it was almost 50 percent more so we will try and get out of the mess,” Dangote said.

“The biggest mess created was actually the devaluation of the naira from N460 to N1,400.”

He said almost 97 percent of the companies, especially in food and beverages businesses, will not pay dividends this year due to the FX constraints.

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Bodex F. Hungbo, SPMIIM is a multiple award-winning Nigerian Digital Media Practitioner, Digital Strategist, PR consultant, Brand and Event Expert, Tv Presenter, Tier-A Blogger/Influencer, and a top cobbler in Nigeria.

She has widespread experiences across different professions and skills, which includes experiences in; Marketing, Media, Broadcasting, Brand and Event Management, Administration and Management with prior stints at MTN, NAPIMS-NNPC, GLOBAL FLEET OIL AND GAS, LTV, Silverbird and a host of others

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