Business
NERC fines Abuja Disco N1.69bn for overbilling customers
The Nigerian Electricity Regulatory Commission has imposed a fine of N1.69bn on Abuja Electricity Distribution Company for overbilling customers.
The penalty, documented in Order NERC/2024/114, was issued as part of the commission’s September 2024 Supplementary Order.
The regulatory document, ORDER/NERC/2024/114, which was dated August 30 and signed by Vice Chairman, Musiliu Oseni, and Commissioner, Legal, Licensing and Compliance, Dafe Akpeneye, was published on NERC’s website on Thursday.
According to NERC, the fine is based on AEDC’s non-compliance with the commission’s previous order on capping estimated billing for electricity consumers.
After investigating AEDC’s billing practices, NERC identified that the company had overcharged customers from January to September 2023, leading to the imposition of the fine which is equivalent to 10 per cent of the overbilled amount.
The regulatory document, titled September 2024 Supplementary Order to the Multi-Year Tariff Order 2024 for AEDC, outlined the reasons behind the fine and adjustments to AEDC’s revenue requirements and tariffs.
The commission stated that it had “approved the deduction of N1.69bn from the total annual OpEx of AEDC effective September 2024, being 10 per cent of the overbilled amount by AEDC for the period covering January-September 2023.”
The fine was levied in response to complaints by consumers and subsequent investigations that revealed AEDC had not adhered to the regulatory guidelines on estimated billing.
NERC’s order emphasised, “The commission has approved the deduction of N1.69bn from AEDC’s annual operating expenditure as a penalty for non-compliance with the order on capping estimated bills.”
In addition to the fine, NERC also issued directives aimed at improving service delivery and monitoring compliance with service-based tariffs.
AEDC is required to ensure the continuous monitoring of its service levels, particularly regarding electricity supply to Band A feeders.
“Where AEDC fails to deliver on the committed level of service on a Band A feeder for consecutive two days, AEDC shall on the next day by 10am publish on its website an explanation of the reasons for the failure,” the order specified.
The Supplementary Order also mandated AEDC to procure a minimum of 61MW of embedded generation, with at least 30MW sourced from renewable energy, to improve the reliability of electricity supply within its franchise area.
The procurement of this capacity must be completed by April 2025.
NERC emphasised that this measure was necessary to meet AEDC’s service delivery commitments under its Service-Based Tariff framework.
Regarding the adjustments to AEDC’s tariffs, NERC noted that the commission had approved new tariffs effective from September 1, 2024.
NERC also made provisions for compensating customers for service failures, particularly for those on Band A feeders.
“AEDC shall make appropriate compensation to the affected customers in Band A feeders listed in Appendix 3 for failure to deliver up to 20 hours of average supply but more than 18 hours of average supply,” the order stated.
The Supplementary Order, which will remain in effect until a new tariff review is issued, underscores NERC’s commitment to ensuring that electricity distribution companies adhere to regulatory guidelines while protecting consumers from unfair billing practices.
Business
Nigerians to pay for new multipurpose national ID card, says NIMC
The National Identity Management Commission (NIMC) has announced that Nigerians will need to pay for the new multipurpose national identity card, citing limited government revenue as the primary reason for the decision.
Speaking during a two-day roundtable for journalists in Lagos, Dr. Peter Iwegbu, Head of Card Management Services at NIMC, said, “The payment is to ensure that the card is produced for only those who need it.”
He explained that this approach aims to avoid repeating past mistakes where physical cards were issued for free, but many were left uncollected.
“In the previous attempt to issue free National ID cards, over two million cards were produced, and many of them have not been collected till date,” he noted.
Dr. Iwegbu further stated, “The government’s limited revenue is also a major factor in the decision to make Nigerians pay for the new ID card.”
Adding to this, the Director of Information Technology at NIMC, Mr. Lanre Yusuf, said, “The idea of a free national ID card did not turn out well in the past.” He described the new ID card as a post-paid identity card, emphasizing that individuals must need the card before initiating a request for it.
“To get the new national ID card, Nigerians will need to make a payment, select a pickup location, and then collect their card from the chosen location,” Yusuf explained.
He also mentioned programs aimed at ensuring inclusivity: “The government has implemented programs to make the card accessible to less privileged Nigerians who cannot afford it but require it to access government support. This initiative demonstrates the government’s commitment to inclusivity and equality.”
Yusuf revealed that the multipurpose ID cards are set to launch soon, with sample test cards already received.
He added, “NIMC is working with banks across the country, which will make it possible for people to walk into any bank closest to them and request the card.”
He further highlighted the card’s functionality, stating, “The new national ID card is a multipurpose card that can serve the purpose of identity verification, payments, and even government services.”
The card, powered by AfriGO, was developed in partnership with the Central Bank of Nigeria and the Nigeria Interbank Settlement System.
It is designed to support government intervention programs and services across various ministries, departments, and agencies.
Business
5 things to avoid when shopping on Black Friday
Black Friday is one of the most anticipated shopping events of the year that offers huge discounts and enticing deals on different products, but the excitement it offers can easily lead to overspending, poor purchasing decisions, and even regrets.
To make the most of Black Friday without falling into common traps, it’s important to approach the sales strategically and avoid the pitfalls that can turn a great deal into a costly mistake.
Here are five things to avoid to ensure a successful and stress-free shopping experience.
1. Shopping without a budget
The first thing to do if you do not want to make a costly mistake on Black Friday is to shop without having a budget. You can easily overspend due to the exciting offers you get from the retailers and lose control of your spending.
To stay in control of your spending, create a shopping list of what you truly need and stick to it. If you’re not sure about an item, ask yourself if you Would buy the item at full price, and if the answer is no, it’s likely not worth it.
2. Falling for the ‘Buy Now, Pay Later’ Schemes
Although the “buy now, pay later” option is one of the ways you can save more, especially if you are shopping in this festive time due to its payment flexibility option it can also put you in a financial hole come January.
It is important you understand what you are signing in for because if you fail to pay on time, it can accumulate even more debt.
3. Impulsively Spending
Black Friday is a great opportunity to buy the things you need at a discount price, but that discount can lead to regret later if you don’t deal with impulsively spending.
Retailers design sales to tempt you into buying items you don’t need by using flashy discounts, countdown clocks on websites, or listing the number of items left in stock—to trick consumers into splurging. To avoid these tricks, have a budget
4. Not Checking the Original Price of Items
Another common error is ignoring price comparisons, thinking you are taking the product for a good price, whereas some retailers inflate the “original price” of an item to make the discount look more significant.
Before you buy an item, check multiple stores to see if competitors have better offers
5. Return policies
Finally, you should also look out for the return policies because some Black Friday purchases often come with non-refundable policies, especially for electronics or clearance gadgets. Always keep your receipts and ensure you understand the return or exchange conditions before finalizing a purchase.
Business
An Op-ed on Cyber Crime in Nigeria
According to EFCC, Nigeria as a nation till date has lost over $500m
due to Cybercrime.
This will suggest that the loss as of today’s date is likely to be at least 20% higher as
more sophisticated cybercrime tools are now available and because of the
advancement in artificial intelligence, audio spoofing etc.
Cybercrime is criminal activity that either targets or uses a computer, a computer
network, or a networked device to gain access to finances or to steal or ransomware
or to compromise sensitive data.
Cybercrime is also perpetuated to disrupt computer networks and blackmail an
organisation into paying out agreed sums to get their network, for political or
personal reasons and can be carried out by individuals or organizations.
As sophisticated as some western countries such as United States, Australia,
Germany, France, UK etc with tools such as Firewalls, Endpoint Detection Systems,
Zero Trust, 2-Factor authentication right now it still seems like a lost battle.
Traditional methods of protecting IT networks and data such as firewalls, zero trust
and two-factor authentication based on authenticating twice on the same device, etc.,
are failing to provide the required protection for our digital assets or IT landscape.
Imagine if we undertook an exercise (with written permission) to conduct a security
penetration test of most of the leading consumer software applications used daily by
most of our society, I believe the findings would be very revealing.
Nigeria is now gradually becoming a victim country, however there are ways,
methods, and techniques to impede data theft & ransomware crimes and provide
100% security for all data as follows.
3 or 4 -Factor encryption of all data, files of any kind, (text, images & video)
at rest to include biometrics such as facial recognition or using your
fingerprint to unlock access viewing all sensitive data.
Automatic back up of data at file or row data level, wherever the data resides
on a personal PC, in the cloud, on a server machine which now provides
100% recoverability.
Migrate or convert data held in spreadsheets to a secure encrypted database
application.
Using Artificial Intelligence/Machine Learning, Software Robotics and
Powerful Programming Languages to write customised software applications
that can proactively detect, defend, and attack cyber criminals in their stride.
Cybersecurity Ventures estimated “global cybercrime costs to grow by 15 percent
per year over the next five years, reaching $10.5 trillion USD annually by 2025, up
from $3 trillion USD in 2015.
Cyber Crime represents the greatest transfer of economic wealth in history, risks the
incentives for innovation and its growth rate is exponentially larger than the damage
inflicted from natural disasters in a single year, and will be more profitable than the
global trade of all major illegal drugs combined.”
The above statistics are clearly very concerning, industry practitioners, cybersecurity
product providers and practitioners certainly need to communicate more and
collaborate on research and development to discover, invent and establish new
products, services and techniques to combat cybercrime.
Current methods or complacency would result in many such new headliners, we
need to act fast and Nigeria as a nation is clearly no exception.
Author – Valentine Waturuocha
Valentine Waturuocha is the Chief Technology Officer/Founder of TEMSCONSU
(www.temsconsu.com) and is the inventor of Excelitte (www.excelitte.com – A Cyber Security
Toolset that has all the features mentioned in the article), PMPplanner – (www.pmpplanner.com – A Project Management Toolset that has features than none other has), Omnium Lite –
(www.temscorp.com – A DevOps TEM Toolset).
Valentine started his career over 25 years ago after completing an MSC degree in City University London, with a focused practical dissertation in Computer & Internet Security.
Valentine also completed a mini- business studies program at Harvard University Boston in 2007 and is a member of the Harvard Business Review Group.
Valentine has either led or been involved at a decision-making level in successfully delivering a combined value of over $300 million worth of project value to various organisations globally in the last 10 years or so.
In the past 5 years he has also consulted or advised federal, state & local government depts in Australia, the United States, EMEA regions, etc on Cybersecurity, DevOps, E-Government.
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